I ordered this 20 days before Christmas, and it arrived broken and empty a week before Christmas. Despite multiple complaints by phone and email for over a week, and despite me returning the bottle to them to prove that the seal had not been broken nor the cap opened, but rather the bottle itself was cracked, they have not yet sent a replacement. They say on their website that they take the headache out of shopping online, but I've had nothing BUT headaches over this for 8 days now. What does it take to get them to keep their promise that every shipment is insured?
I have ordered from Wine Chateau multiple times. All of my Scotch (15 bottles to date) has arrived in pristine condition, promptly and without any issues. Furthermore, although I've never needed to return anything, their customer service has always been friendly and helpful.
I've made numerous orders with wine chateau and service has been exemplary. I have read of instances where competitors knock a company in these comment forums. Hmmm
what is the difference between johnie walker blue label and johnie walker black label .thank you
I found a link that describes the differences:
Basically, blue label is the premium blend. It is handcrafted, more mature than black label, and uses exceptionally high quality, rare grains. There is also quite some difference in price for those reasons.
I like a fast and shipping method from Wine Chateau. I'm happy with my purchase.
my gut reaction to the expensive bottle arriving broken theory is the high probably that they drank it- broke the bottle and simply were too cheap to pay.... why is it only the expensive bottles come broken- never the cheap ones? i have ordered dozens of cases of various products- they are all packed extremely well- very professionally and never a broken bottle...
if you cant afford it- dont buy it.... Roger
I agree, I have order from Wine Chateau online twice. Both times my items were well packaged and separated in the box. I don't see how a bottle could be broken (they are fairly sturdy) unless the carrier really mishandles the package.
I have ordered many items from Wine Chateau mostly online and received excellent service and delivery.When I had quetions and used the telephone to cotact them my questions were answered courteously and correctly. I have never received a damaged shipment. The products were packaged very well and secure. I therefore have to wonder at the negative things reported in comments. Speaking for myself I can say the service is excellent.
I never had tried this Scotch but have used Wine Chateau about a dozen times and every order was fulfilled promptly and always arrived quickly and in excellent condition.
Seems that ther r a lot of dissatisfied customers. Complaints of, broken "expense" bottles, broken labels, poor customer service, complaints not addressed, late delivery........I'm gonna check other sites. Thxs 4 the info.
I ordered a bottle of JW Blue. It came within a week but the packaging was horrible. They basically put it in a box... no bubble wrap, no packing material at all. The bottle wasn't broken but the neck holder in the blue box was broken and I have no doubt if this took another day or two to arrive, it would have been broken. I think 50 cents worth of bubble wrap for a $189.00 bottle of scotch is not asking too much. I was going to order a couple more but don't have the confidence they will arrive in one piece.
I was concerned about the reviews saying the bottle arrived broken, but mine arrived in great shape. The plastic clasp inside the box that holds the neck of the bottle was broken, but that was obviously a minor issue. The scotch is wonderful--this was a wedding gift for my wife, but I might have a few swigs myself :).
I ordered a bottle of JW Blue to be sent for my son's birthday. It arrived before the promised delivery date which, in todays' world is highly unusual.
I'll definitely buy more stuff from Wine Chateau..extremely satisfied with service and follow up.
I have read some positive and negative reviews about the delivery process from this company and the stories to go along, however; I was wondering if anyone could give advice because I live in Missouri and don't to pay more for the bottle if I can get it cheaper elsewhere. So, I am down to either paying more for the bottle to insure the bottle still being intact or take a chance on the bottle breaking for a cheaper price. Any advice would be appreciated. Thank you.
Outstanding, Outstanding, Outstanding... I ordered a glass of this at a fine dinning establishment in Macon Georgia one evening. The price was $55.00 for a small sniffer (neat)... I fell in LOVE with the Blue Label that evening. Glad I found a place I can order from. All the local stores around town don't "Stock" Blue Label but will gladly order it for you if you pay up front... Funny, I can get Patron off the shelf...
i ordered my johnny walker blue label on march 18 and it arrived on march 19th. now mind you i live in ny, so i figured the delivery would be fast, but not this fast. no damage to the bottle or anything, came perfect. this was my first order and will NOT be my last!
I feel 100% confident recommending the Blue Label scotch to any lover of good bourbon and whiskey. Make a great gift as well.
First the website tell you the item will ship within 2 days after placing order. Thats Good. Then when you check the status 2 days after ordering, they then tell you the item is on backorder. Go back to the website, and it again tells you the item will ship within 2 days. How can you tell a customer the order will ship with in 2 days when they know its backordered? Even funnier, call to place on order for the product on the phone and rep tells you its in stock. Then you come back 4 days after ordering and read tins review. What a crock this company must be.
I'm ordered this one for more than 2 weeks.but i didn't get it. still waiting for shipping. ;(
saw an add where you can get the bottle engraved? anyone know about this?
Yes, you can get the bottles engraved but this program is only in the Wine Chateau local stores in New Jersey.
That's not true, if you're in the NYC area, you could get it done in Grand Central Station.
Sorry, I meant to say that if you get it through Wine Chateau, you can only get it through the local Wine Chateau stores. However, this program overall is available all over the United States. Sorry for the confusion :) Cheers!
Arrived in a timely manner but wish they had a ups option.. Bought it as a gift and it arrived with the seal broken on the box. But its hard to beat the price..
Splurged a bit with Blue Label, but well worth the price. Blue Label is smooth and hearty, without any bitter or carbon-type beginning or ending flavors. This scotch really sits well on your palette, and I particularly enjoy the flavor/scent of it after a sip and an exhale through the nose (I'm no connoisseur, but giving it a shot). Thanks.
This is the first time for Blue - I usually buy green or black - my friends bought me Blue for Christmas - It is incredibly smooth well worth the high price.
Best prices anywhere AND my order arrived in just a few days - right on time for a birthday gift! I will definitely order again from Wine Chateau.
Johnnie Walker's premium blend, Johnnie Walker Blue Label is specially blended to recreate the authentic character and taste of some of the earliest whisky blends created in the 19th century, giving it a rich, peaty taste combined with a smooth, distinctly malty flavor. Every bottle is serial numbered and sold in a silk-lined box, accompanied by a certificate of authenticity. There is no age declaration for Blue Label. It is one of the most expensive blended Scotches on the market, fetching prices upwards of $225 a bottle. Notable Blue Label aficionados include the late president Richard Nixon, who mixed it with Dry Ginger Ale and a slice of lemon.
86 proof (43% ABV)
Enjoy on the rocks or neat. Some also like it with a drop of pure water.