I ordered this 20 days before Christmas, and it arrived broken and empty a week before Christmas. Despite multiple complaints by phone and email for over a week, and despite me returning the bottle to them to prove that the seal had not been broken nor the cap opened, but rather the bottle itself was cracked, they have not yet sent a replacement. They say on their website that they take the headache out of shopping online, but I've had nothing BUT headaches over this for 8 days now. What does it take to get them to keep their promise that every shipment is insured?

I like a fast and shipping method from Wine Chateau. I'm happy with my purchase.
Thsnks,
SC

I never had tried this Scotch but have used Wine Chateau about a dozen times and every order was fulfilled promptly and always arrived quickly and in excellent condition.
Bob Gibson
Chicago

i ordered my johnny walker blue label on march 18 and it arrived on march 19th. now mind you i live in ny, so i figured the delivery would be fast, but not this fast. no damage to the bottle or anything, came perfect. this was my first order and will NOT be my last!

I feel 100% confident recommending the Blue Label scotch to any lover of good bourbon and whiskey. Make a great gift as well.

First the website tell you the item will ship within 2 days after placing order. Thats Good. Then when you check the status 2 days after ordering, they then tell you the item is on backorder. Go back to the website, and it again tells you the item will ship within 2 days. How can you tell a customer the order will ship with in 2 days when they know its backordered? Even funnier, call to place on order for the product on the phone and rep tells you its in stock. Then you come back 4 days after ordering and read tins review. What a crock this company must be.

I'm ordered this one for more than 2 weeks.but i didn't get it. still waiting for shipping. ;(

Arrived in a timely manner but wish they had a ups option.. Bought it as a gift and it arrived with the seal broken on the box. But its hard to beat the price..

Splurged a bit with Blue Label, but well worth the price. Blue Label is smooth and hearty, without any bitter or carbon-type beginning or ending flavors. This scotch really sits well on your palette, and I particularly enjoy the flavor/scent of it after a sip and an exhale through the nose (I'm no connoisseur, but giving it a shot). Thanks.

This is the first time for Blue - I usually buy green or black - my friends bought me Blue for Christmas - It is incredibly smooth well worth the high price.

top Notch,smooth

Best prices anywhere AND my order arrived in just a few days - right on time for a birthday gift! I will definitely order again from Wine Chateau.