If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
The vineyard says they are working to implement ISO 14000 and seems like the wine was put together by some engineers--the formulae are all correct but don't add up. Overall taste is thin with no aftertaste.
good pinot noir and good value
When placing the order for this wine I requested that shipment be delayed until after OCT. 1 due to the hot summers in FLA. THAT REQUEST WAS IGNORED, AND THE WINE QUALITY HAS SUFFERED.
Wine Maker Notes
We are committed to excellence in the management of Quality and the Environment. For our varietal wines we are using bottles from the ECO line, which are lighter because they are made with less glass, using less energy to manufacture them. Also, we changed the caps on this same line, from synthetic to eco- friendly natural corks. We have a state-of-the-art industrial wastewater plant to prevent any negative environmental impact. In the vineyard, we reincorporate our organic waste from pruning and do our best to preserve the original flora and fauna of the area. We are working to implement ISO 14000 on environmental management and have conducted studies about our carbon footprint to ensure a sustainable development of our productive process.