If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
I am clearly in the minority, but I cannot stand this wine. It is thin, acidic, has no depth or complexity, and has an unpleasant finish reminiscent of rotting vegetation. I really wanted to like this wine. I tried aerating it. I tried letting it open up for an hour, then two hours, then three. While the wine becomes more tolerable after it opens up, the unpleasant finish remains. In fact, it's more noticeable after the wine breathes. It's very rare for me to dislike a wine, but this one just doesn't appeal to me at all. Maybe I got a bad bottle; since I bought a case, I'm now foisting it off on family members for use in cooking if they don't dislike it as I do. I'll try it again after we open another bottle and if it was just a bad bottle, I'll return and update my review. However, the wine really didn't taste like it had turned; it just wasn't good.