If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
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Wine Maker Notes
At Frapin no more than two hours are allowed to elapse between harvest and pressing. Frapin cognacs undergo an entirely natural fermentation: no cultivated yeasts are added. To retain freshness of fruit, filtration is not permitted at Frapin. Distillation is conducted in one of Frapin’s four special Charentes copper stills. Frapin cognacs are subject to a double-distillation process. Aging is conducted in Limousin oak casks.
40% abv. The cognac VIP XO blends age, fullness, bouquet and finesse in a very special decanter.