If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
In 1698 Alexander Laird, a County Fife Scotsman, emigrated from Scotland to America aboard the ship the Caledonia, accompanied by his sons Thomas and William. William settled in Monmouth County, New Jersey. While in Scotland it is believed that William was involved in the production of Scotch. Thus upon his arrival to America, he applied his skills to the most abundant natural resource available in this area.
The company's success is based on the fact that it is large enough to market brands aggressively in the United States, yet small enough to care about every brand and be responsive to the needs of every customer. Laird’s is committed to supporting its current portfolio of brands, while continuing to diversify by adding new products. Throughout its product line, Laird offers a competitive advantage by emphasizing unique characteristics like extra aging, superior quality, and time-honored craftsmanship. Whether it’s Laird’s signature Applejack or a Gin,or Banker’s Club Bourbon, Laird’s products enjoy heritage, history and an unexcelled reputation.