If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
Our tradition in brandy dates back to 1938, when we introduced our first distilled spirit from wine grapes under the "Cream of California" label. In 1975, a modern legend was born when we created our flagship brandy, E&J VS. It has been America's most preferred brandy ever since, favored for its smooth taste and authentic style. Whether straight-up on a winter's night or mixed into a favorite cocktail, our brandy is revered by fans who are real in all that they do. Brandy is a time-honored spirit that's been around for generations. And it doesn't get any more authentic than E&J.