If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
I ordered 6 bottles and everything arrived intact and promptly. Completely satisfied.
I paid $30 dollars for two day shipping, but did not receive the product for 5 days. Disappointing.
When will this item be available?
When the predecessors of today's Polmos were being born, Bielsko-Biala was still made up of two towns separated by the Bialka River, one belonging to Silesia, and the other to Malopolska Region. Both were renowned distilling centres. As early as 1827, Biala witnessed the establishment of Stock's Distillery of Vodkas, Cognacs and Vermouth , while the Silesian Bielsko enjoyed the existence of the Distillery of Superior Vodkas and Liqueurs - Jerzy Jenkner & Co. Stock produced mainly liqueurs and vermouths, distilled wines, and stored and bottled cognacs; Janker & Co. was famous for a wide range of liquors, including such brands as Markowy Starowin, Zytniówka Polska, Koniak Medicinal.