If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
VINEYARDSThe grapes came primarily from the Lodi region, which has absolutely nothing in common with Italy except for producing great Pinot Grigio grapes grown by grizzled old guys who look like they should be nursing espressos and playing bocce ball. WINEMAKINGWe night-harvested the fruit to maximize its freshness, then pressed it directly to stainless steel tanks, where it chilled out for 12-24 hours. Then we cool-fermented the clear, cold juice to extract every oodle of freshness and purity. (It’s a Yankee Oodle Dandy!) This Pinot Grigio never saw oak, never even dreamt about oak, because oaky Pinot Grigio is, well, just plain wrong! However, we did blend in some Chardonnay for added richness, then expeditiously bottled the wine, so it would reach you as fresh, plump and wholesome as the girl next door. (Fear not, we’re done with the girl-next-door metaphor.)