If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
Ficklin is the first and only Port wine made in the United States entirely from the four true Portuguese grape varieties. These celebrated Port grapes have been selected to produce our rare Ficklin Tinta Port: Tinta Madeira, for its fruity, almost spicy quality; Tinta Cao for its soft delicate flavor; the aromatic Souzao for its beautiful color; and the Touriga for its rich, full flavor. The grapes reach their perfection in our varietal vineyards under the favorable climatic conditions of southern Madera County. Through selection of perfect clusters, the making of wines in small lots, the aging for several years in small oak casks, and the final aging in bottles, each bottle has received our personal care.