If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
BRUICHLADDICH DISTILLERY WAS BUILT IN 1881 BY THE HARVEY BROTHERS. THE HARVEYS WERE A DYNASTIC WHISKY FAMILY WITH OVER A CENTURY OF DISTILLERY OWNERSHIP, INCLUDING GLASGOW’S YOKER AND DUNDAS HILL DISITLLERIES. THE THREE BROTHERS DECIDED TO COMBINE THEIR EXPERTISE TO BUILD A THIRD HARVEY DISTILLERY: ROBERT DESIGNED IT, JOHN HAD THE DISTILLING EXPERIENCE, AND WILLIAM HAD THE MONEY. WHISKY IS ALL ABOUT TIME. NOT ONLY THE LONG YEARS SPENT MATURING IN DAMP WAREHOUSES, BUT THE TIME SPENT IN DISTILLING. OR IT SHOULD BE, BUT IN THESE DAYS OF MODERN DISTILLING, WHERE MOST WHISKY IS DESTINED FOR CHEAP BLENDS, TIME IS MONEY. DISTILLING HAS BECOME ABOUT ULTIMATE EFFICIENCY, COMPUTERISATION, HIGH-DENSITY FERMENTATION ETC. THE QUICKER, THE CHEAPER. LIKE A PIECE OF CELLULOID FILM, A BOTTLING COMPRISES OF SEVERAL DIFFERENT FRAMES. EACH FRAME, WHEN INTEGRATED INTO THE WHOLE, PLAYS ITS OWN PART IN THE STORY.