If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
The winery is in the heart of Chacras de Coria, 15 km south of Mendoza city. It is a historical edifice built in 1899, fully restored in 2003, and with all the cutting-edge vine-growing technology. The technical systems are versatile, making an "haute couture" job possible in every wine range. The winery stands out from all the rest because of its small tanks, which enable the production of high-quality wines. The cellars, the most beautiful in South America, shelter Alta Vista wine barrels.
European inheritance, aging is an important factor in the production of great wines. Ours are aged with or without wood for a minimum of 12 months. After the fractional process, they are stowed into bottles for at least 3 months before they are dispatched. Some, like Alto, spend thirty six months in our cellar before being dispatched.