If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
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I ordered six bottles of Torii Mor Dundee Hills Select Pinot Noir. I was sent Torii Mor Willamette Valey Pinot Noir, a much cheaper wine and charged the same price. When I called, I was told it was the same price which is not true. The Dundee Hills Select was advertised as a 31% off sale price and would have been a good deal if it actualy was sent. The Willamete Valley was not worth the high price charged. After an email and three follow-up calls, I received a small price adjustment. The Dundee Hills Select is stil advertised for the sale price, but I suspect will never be delivered for that price.
A sweet bouquet of roses, honeysuckle, raspberries,red cherries and light earthy notes precede flavors of dark cherries, dark berries, light spiciness and hints of oak. Round andsoft, with sweet, structured tannins, the finish is long, rich and sweet.
Sourced from six different vineyards, the fruit was picked from September 22-October 10, 2009. Using indigenous yeasts andsmall fermentors, the wine was punched down 3 times per day and then racked to three different types of French oak barrels(37% 1 year old/33% 2 years old/30% neutral). The barrels were racked in Spring 2010 and in August 2010 beforeassemblage. The finished wine aged for an additional 8 months in barrel.