If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
Bacardi is one of the largest spirits companies in the world. We produce, market and distribute a variety of internationally recognized premium spirits. Our portfolio includes more than 200 brands and labels of rum, vodka, whisky, gin, vermouth and tequila products, among others, most of which are sold on a global basis.
Bacardi was founded in 1862 in Santiago de Cuba, when Don Facundo Bacardí Masso revolutionized the spirits industry by creating the world's first light-bodied rum.
We are deeply committed to the responsible marketing, advertising and use of our products. We are steadfastly opposed to the use of our products by underage consumers or any other irresponsible users. Encouraging responsible decision-making regarding drinking, or not drinking, is a strong business principle for Bacardi when promoting our premium quality brands. Around the world, we support, and are an integral part of, trade and social organizations that combat the problems of alcohol abuse and misuse.