If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
Wine Maker Notes
Our Keyes Canyon Ranches are located in Paso Robles, 20 miles inland from the Pacific Ocean. After sunset, temperatures drop as marine fog sweeps in, lingering until dawn. These cool evening and warm days create a longer growing season, allowing grapes to ripen to perfection. We employ artisan winemaking practices such as gentle pressing and small barrel aging to craft world-class, deeply concentrated and intensely flavored wines.