The cherries are great, I tried some a friend had and really liked them. Customer service is horrible. Don't be fooled by "ships immediately" and the quantity on hand. I ordered 2 of these for Christmas. I was never told they were back ordered or that my order would be delayed. My e-mails were not answered. I finally assumed my order had just been lost. 3 weeks later I received an e-mail saying it had shipped. I cancelled it and was told I would receive a full refund. That was 2 weeks ago but I have yet to receive a refund.