If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
Best rum ever - thanks for carrying this rum, you are the only place I know I can purchase. AND A QUESTION
Trinidad also has a Ginger Beer (alcoholic) called Shandy - you don't happen to also carry this product and I just can't find it??? It is also truly awesome. The Shandy comes in several flavors, but our favorite is Ginger. Thanks, Kathy
Always experimenting with different ways to age our rums, John has pioneered new premium aged blends including the multi-award winning Angostura International Rum Collection. It is testament to John’s skill that he has doubled the rum distillation output at Angostura while still maintaining the finesse required to produce super premium brands.
As much Art as Science, John learned much from his predecessors such as Tommy Gatcliffe, a pioneer in Trinidad rum production, and today a new generation of distillers and spirit crafters look to John for their inspiration.
A native Trinidadian, John was educated at the University of the West Indies where he graduated with a BSc in Chemical Engineering.
John was a road runner and a hockey player when he was younger but now gets his pleasure and exercise from hiking. He is married to Carmen and they have two children.