If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
A deep curiosity – not only for Pinot, but for the pursuit of a creative dream – led a young pharmacist by the name of Gary Horner to follow his heart… to Dundee. Erath Senior Winemaker Gary Horner recalls the college friend, and the wine, that altered the course of his life forever.
It was the 1980s, and Gary began to consider a life without his newly acquired lab coat. In 2003, he arrived at Erath. His resume, smudged with the evidence of a 20-year adventure, spanned early garage winemaking experiments, formal UC-Davis schooling, myriad posts of increasing responsibility at notable Northwest wine establishments, and the creation of his own label, Destiny Vintners.