If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
Trees provide us with everything from clean air and water, to climate health, to social and recreational benefits. Thanks to our partnership with American Forests, every bottle of Sauvignon Blanc plants a tree and helps to protect our forests and ensure these resources flourish for generations to come.ONEHOPE donates HALF of the profits from sales of its Sauvignon Blanc to benefit American Forests. For every bottle of Sauvignon Blanc, American Forests will plant a tree in a forest here in the US. American Forests encourages the long-term sustainability of America’s forests, restoring wildlife habitat, and developing quality environmental education programs, to assure that Americans today, and in the future, enjoy healthy, growing forests. HALF of profits from ONEHOPE California Sauvignon Blanc sales are donated to non-profits that support our Planet.