If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
North by Northwest represents wines made from inland grape growing appellations of the Columbia River Basin of Oregon and Washington. The NxNW winemakers have developed strong, creative relationships with growers and fellow winemakers in the Columbia River Appellation and throughout the northwest viticultural region - leading to this richly textured wine. NxNW is a unique lens for capturing the essence of terroir, the character of the people, and the quality of the wines from this great emerging winegrowing region.