If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
Great wine, full body, great taste...everyone I OFFER TO LOVES IT!
Our Director of Winemaking Gary Sitton’s deep appreciation of the art and science of agriculture can be traced back to growing up on his father’s pistachio farm. Earning an M.S. in Food Science: Enology and Viticulture from UC Davis, Gary has spent his entire winemaking career in Sonoma County and takes great pride in capturing the essence of the region in every wine he creates.
We farm almost 800 acres in the vibrantly diverse wine regions of Sonoma County and Coastal California, working closely with trusted local growers to build long-lasting relationships. By sharing our decades of boutique winemaking knowledge, technology and resources with each of these growers, we ensure the integrity and effortless sophistication of every wine we create.