If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
Wine Maker Notes
In 1988 we approached our neighbors Joy and Jess Howell about leasing us 20 acres to plant grapes. Their 60-acre property is directly across the road from ouroriginal estate vineyard at Quarter Mile Lane. They agreed and planting began the next spring at what we named Bryan Creek Vineyard. By 1998, the oldest plantings began producing wine rich and complex enough to warrant a single vineyard bottling.