If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
Founded by wine industry pioneer, Rod Strong, in 1959, Rodney Strong Vineyards is now owned by the Kleins, a farming-based family that prides itself on land stewardship and a relentless push for superior wine quality from Sonoma County. After purchasing the company in 1989, Tom Klein began the endeavor that today brings together excellent vineyards, the industry's finest winemaking equipment, and exceptional talent. The winery farms and sources grapes from vineyards throughout Sonoma County, focusing on Alexander Valley, Russian River Valley and Chalk Hill. Rodney Strong Vineyards is best known for its estate-bottled and vinyeard-designated wines, and is also recognized for their sustainable and Fish Friendly Farming, dedication to solar energy production and coming carbon neutral in 2009.