If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Call WCCLT Monday - Friday 10am - 7pm EST:
Email Wine Chateau Customer Loyalty Team
The Tinazzi's wines range is wide and various: together with the traditional wines of Veneto, Lake of Garda and Valpolicella, it is possible to choose references coming from different Italian wine growing areas. The family owned vineyards are divided in two separate properties: ‘Tenuta Valleselle’ on the hills of the Garda Lake near Bardolino and the ‘Feudo Santa Croce’ estate in Apulia. The heart of the Apulian activity is located in Carosino, a small agricultural town near Grottaglie, where the traditional grape varieties of the Salento are cultivated.