Wine Chateau Loyalty Program
The Wine Chateau Loyalty Program is a great way to earn cash back on your Wine Chateau purchases!

Here’s how it works:

» You get 1 Point for each $1 spent
» Get 2% Back! Each Point is worth 2 cents.
» Every 500 Points is $10 Off your next order!


Points Rewards are redeemed in $10/500 Point increments.
Each time you hit 500 Points, $10 will be automatically deducted from your next online order.

Due to legal restrictions a small portion of our items do not have Points values.
 

Charles


Charles: #49 of 1713
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Bottle arrived broken and empty

Johnnie Walker Scotch Blue Label



I ordered this 20 days before Christmas, and it arrived broken and empty a week before Christmas. Despite multiple complaints by phone and email for over a week, and despite me returning the bottle to them to prove that the seal had not been broken nor the cap opened, but rather the bottle itself was cracked, they have not yet sent a replacement. They say on their website that they take the headache out of shopping online, but I've had nothing BUT headaches over this for 8 days now. What does it take to get them to keep their promise that every shipment is insured?  
12/24/2011 9:29:43 AM
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