If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.

With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.

    • You can return your purchase for up to 365 days from the purchase date.

    • Products must be in the condition you received them and in the original box and/or packaging.

    • Return shipping is absolutely FREE.

    • You will be provided with a pre-paid FedEx domestic label to return the purchase to us.

  • Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
  • No returns or exchanges on Spirits unless we sent the wrong item.

Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!

Call WCCLT Monday - Friday 10am - 7pm EST: 1-800-946-3190 or Email Wine Chateau Customer Loyalty Team

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Chivas Regal Scotch 18 Year
Master Blender Colin Scott hand-selected perfectly aged malt and grain whiskies to create this amazingly complex and exceptionally smooth blend. Chivas Regal 18 year old is the number one super premium scotch in the world!...

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Chivas Regal Scotch 25 Year
Chivas Regal 25 Year Old Original is a rare and exclusive blend of the finest Scotch whiskies, available only as a strictly limited release in individually numbered bottles.
Nose: Enticing fruit aromas of sweet orange and...

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Chivas Regal Scotch Extra
As the newest member to our family, Chivas Regal Extra will satisfy the desires of the discerning whisky drinker with something exceptional - deep in aroma, rich in fruitiness and generous in sweetness. It’s created...

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Chivas Regal Scotch Ultis
At the heart of Chivas Regal are its Master Blenders. Only five have spent their life’s work mastering the famous house style since 1801. In celebration of their dedication and talent, Chivas hand-selected 5 of...

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