If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Anwilka Vineyards is located just 7 kilometres from the ocean in Stellenbosch’s prime Helderberg region. The property was purchased in the late 1990s and extensive replanting of 40ha of vineyards comprising primarily cabernet sauvignon, shiraz and some merlot followed.The then owners, Lowell Jooste (the former co-owner of Klein Constantia) along with internationally wellknown Bordeaux wine personalities Hubert de Bouard (co-owner of Chateau Angelus in Saint-Emilion) and Bruno Prats (former owner of Chateau Cos d’Estournel in Saint-Estephe) released the eponymous maiden vintage blend of Syrah-Cabernet in 2005. Anwilka has since established a worldwide reputation for this red blend which has been described by Robert Parker as “the finest red wine I have ever had from South Africa”.Stellenbosch is recognized as the Cape’s premium red wine producing district. The significant maritime influence in the Helderberg region of Stellenbosch enables exceptional fruit quality. The matching of grape varieties to specific sites was carefully considered. Soils are of moderate potential, allowing low vine vigour and consistently healthy vines. A gentle slope assisting drainage during the winter rains. Minimal irrigation is used, and good water retention capacity avoids excessive hydric stress.The vineyards are run by manager Piet Neethling and the wine made by young South African oenologist Jean du Plessis. Much guidance is provided by Prats, who successfully directed Cos-d’Estournel, the leading Medoc 2nd growth, for 28 years and de Bouard who steered Angelus to achieve St-Émilion first-growth status.In May 2012 Anwilka Vineyards merged with Klein Constantia, purchased in 2011 by Zdenek Bakala and Charles Harman. De Bouard and Prats remain in the newly-merged company as minority shareholders and Jooste becomes a non-executive board member. The primary objective of sparing no cost when it comes to wine quality, as previously stated by Jooste, de Bouard and Prats, has not changed. Bakala and Harman explained, “The Stellenbosch vineyards of Anwilka will be a great addition to our portfolio, and we are very happy to welcome Hubert and Bruno as partners. Together we want to establish Anwilka’s positioning as a global South African wine brand.Anwilka Vineyards currently produces a flagship red blend, Anwilka and a second label red wine, Petit Frere; the aim being to produce a new benchmark in quality for South African red wine.We are very pleased to introduce our new little brother, “Petit Frere”, the 2nd wine from renownedStellenbosch property, Anwilka, which merged with Klein Constantia Estate in mid-2012. The name is atribute to Anwilka’s French Bordeaux heritage, owed to co-owners Hubert de Bouard and Bruno Prats.After establishing Anwilka in 2005, Prats and Bouard have expertly guided the property and its wineproduction, resulting in unique wines of a style highly celebrated both locally and internationally.