If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
The delightful 10-year-old brandy Dvin is the first masterpiece of the ArArAt Exclusive Collection, created in 1945 by Markar Sedrakyan, master-blender of the Yerevan Brandy Company. In the course of its history, Dvin received numerous awards, including 13 gold medals won in international competitions. The 50% alcohol Dvin is a drink for real connoisseurs who can properly appreciate the unique qualities of a great brandy.Thanks to extra-long ageing in oak barrels, Dvin acquires a rich amber color with nuances of deep mahogany. The subtle aroma of cloves is ideally balanced by the notes of dried fruit, and the bright tinges of forest nuts reveal the spicy, rich flavor of the brandy.In 2011, ArArAt is relaunching its masterpiece in new packaging. The legendary blend named after the legendary medieval capital of Armenia, Dvin is the embodiment of a new bright and modern image. The crown of the Arshakids represents a new symbol, the reigning dynasty during Dvin’s most prosperous times. Merchant caravans were a reminder of several centuries when Dvin was an important trading center on the Great Silk Road, and one of the greatest cities in the Oriental world, known for its incredible luxury. The heritage and wealth of the medieval city is reflected in the magnificence and complexity of this unique brandy.Aged: 10 years Alc. by vol. - 50%
I have been your customer for many years,Wine Chateau has an excellent customer service.I always shop the price before purchasing and this company has the lowest of all.I recommend your company to friends and relatives.Thank you for your service.