If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
It all started one summer vacation. My family was scrambling to use up all our remaining cocktail ingredients to avoid hauling them back home. We had leftover bourbon, cream, ice cream, vanilla, ice and maple syrup. In a moment of creative inspiration, we threw it all in a blender and — presto! — we had Bourbon Milkshakes. We discovered our concoction tasted great, in coffee, root beer floats, in a variety of cocktails and even in baking.BOURBON MILKSHAKEA bit of awesome for warm weather3 parts of Brown Jug Bourbon Cream LiqueurIceWhipped cream (optional)A dash of cinnamon (optional)Add to a blender with the desired amount of ice and hit blend. Pour in a tall glass.AWESOME AMERICAN COFFEEA bit of awesome for cool weather3 parts Brown Jug Bourbon Cream1 part coffee liqueur1 part fine bourbonWhipped cream (optional)A dash of cinnamon (optional)Add coffee to taste on a sugared rim, lightly fired to caramelize the sugar, then topped with whipped cream.AWESOME COFFEE SHAKEA bit of awesome for cool weather3 parts iced coffee2 parts Brown Jug Bourbon Cream LiqueurIce in a blender and blend to desired style.BOURBON ROOT BEER FLOATA bit of awesome for cool weather1 Part Brown Jug Bourbon Cream Liqueur3 parts your favorite root beerServe over ice in a tall glass.BOURBON APPLE CREAM SHOOTERA bit of awesome for cool weather3 parts Brown Jug Bourbon Cream1 part Apple Liqueur1 dash of all spice or cinnamonAdd to ice in a shaker, shake vigorously and pour."Thanks for stopping by to learn a bit more about our friendly line of libations. I started Brown Jug to help establish an all-American range of whiskey-based spirits to share with our family and friends. As we’ve grown, we’ve had the privilege of sourcing ingredients from fine American farms in several states. I’m proud to help provide American jobs while putting a roof over my family’s head and having a little fun in the process. I am very grateful for your support of this great adventure and hope you have a great day!" Thank you for your support and cheers,DaveFounder of Brown Jug Spirits