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If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
The Florio Winery was founded in 1833 by Vincenzo Florio and his family of entrepreneurs. In the past the family always had great success businesses such as tuna fisheries, a shipping company, foundries and a ceramics factory. Their triumphs even lead to a car race called Targa Florio being named after them. The winery had a hard start taking 20 years to turn profit, but their successes were heard loud and clear in 1998 when ILLVA S.P.A bought it, taking the winery to the top of its market Florio MarsalaSecco is amberin color witha rich aroma of dried fruit.The wine is dryand full-flavored.Classification DOC Alcohol 18% Residual Sugar 38-39% Primary Fermentation is followed by the addition of grape alcohol to fortify. Aged in Oak for 30 months and in the bottle for 3 months Serving Temperature 15-16° Vineyard Characteristics The vineyard is located on the coast of Sicily at an elevation of sea level to 300 meters. The soil is defined as gsciareh-red, dry, and sandy with low fertility. The island experiences a climate of mild winters and hot dry summers.Florio Marsala Secco is amber in color with a rich aroma of dried fruit. The wine is dry and full-flavored. \n