If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
There are some things that just make life better – namely dogs, with wine being a close second. Our Chateau La Paws Red Blend celebrates this with a medium-bodied red wine that is as satisfying and enjoyable as our four-legged friends. Like a mixed-breed dog, our Red Blend combines several varietals together to offer complex, multi-dimensional wine with affable character. Blueberry, raspberry and black forest cake aromas open the nose, followed by dark berries and sage on the palate. Soft and velvety in texture, the wine has a fruit-driven profile that pairs well with a variety of foods, including barbecued and smoked meats, pulled pork, venison or heaping plate of duck fat fries.Life is better with best friends. That’s why we back up our belief with action. We proudly support No Kill Organizations around the country and our labels feature adorable shelter dogs to draw attention to this great cause. It’s simple: keep dogs cared for and happy until they become members of their new families.In 2015 Chateau La Paws™ & Diageo Chateau & Estates are donating $100,000 to North Shore Animal League America to help fund the great work that they do to rescue, nurture, and adopt as many dogs as possible. We are proud to donate to this worthy charity and are excited to develop this partnership as we continue to grow this brand.With our red blend, we wanted to create a juicy wine with a pleasing palate and balanced brightness. To do this, we tasted through a selection of varietals and chose those that gave a good amount of red-fruit character. We found the Zinfandel, Merlot and Syrah to be our plush, front-loaded fruit-bearers, while the Petit Sirah and Cabernet Sauvignon bolstered the palate with spice, structure and tannins. Oak aging, with French and American oak, gave sweet vanilla and baking-spice notes that highlight the blend perfectly.