If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Our 3,700 hectares (9,200 acres) of vineyards give us a symphony of colour. The red, stony soil provides the best environment for our principal grape varieties: Garnacha, Tempranillo, Cabernet Sauvignon, Merlot, Syrah, Mazuela, Chardonnay, Macabeo and Muscat. These vigorous and robust vineyards, some more than 100 years old, are firmly established on unparalleled land that, combined with the harsh climate, give our grapes their distinctive quality and personality. It’s not just the land and climate that make our vineyards great. The passion of our team at Bodegas Aragonesas is a major factor in their quality. For centuries, we have been carefully growing our vines and maintaining a meticulous vineyard tradition. Our expert winemaking team are masters in the production of our famed Garnacha. Along with the rest of our staff, they work to produce internationally acclaimed wines of the highest quality. Although Aragonesas Bodegas was founded in 1984, the cultivation of the vines - particularly Garnacha - stems from 1145 and the Cistercian monks of the Monastery of Veruela, located a short distance from Fuendejalon and Magallon. Our ancestors inherited this valuable and historic legacy and we, the following generations, have enriched it to reach its highest potential. Vida forjada entre garnachasWe express our love of Garnacha both on the land and in the winery. We know that it is an essential part of our heritage, and we do our best to continuously improve our methods of cultivation and winemaking. Our brands Fagus, Coto de Hayas, Garnacha Centenaria, Galiano, Oxia, Don Ramon and Aragonia are the flagships of our winery. They enjoy an international reputation that has made them worthy of many awards and distinctions.
Our expansive vineyards, rich varieties and winemakers’ skills enable us to produce brands with their own distinct characteristics and personality. From organic fruity wines to complex single-vineyard wines, from young unaged wines to aged crianza and reserva, from white, red and rose blends to single varietals, we produce a broad range of wines to satisfy the tastes of all markets.