If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
"The flavor enriched by the best quality Anatolian grapes and anise gains a smooth taste with Bozdag spring water. With its distinct bottle design and its taste much enjoyed by those who are fond of classical raki, Efe Raki is continuing to add zest to raki tables."Efe Raki is the first privately produced Raki in Turkey. Raki production had been in a government monopoly from 1931 until June 2003, when a new regulation came into force. With this change, a company named ELDA built a factory from bare ground, in 20,000 m2 of land, to produce Efe Raki. The fully automated factory was built in 12 months with the latest technology and the best equipment from Italy. The initial capacity was set at 5,000,000 liters but expandable to 15,000,000 liters annually. Efe Raki entered the Turkish domestic market in September of 2004. It was exported to Germany and Austria in the same month. Demirtas is appointed as the Duty Free distributor for Efe Raki. Efe Raki brought together the experts to produce the taste that defines Raki by an authentic recipe. Selected top-quality grapes and anis seeds of the Aegean coast gives Efe Raki its distinct taste and unmistakable aroma every time. Triple-distilled grape alcohol is redistilled in pot stills to offer the quality that is appreciated by even the most discriminating Raki drinkers.