If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Goral combines selected durum wheat varieties that undergo a 7 column distillation. It is softened by water from Tatra springs and its unique character is intensified by a 7 fold filtration through special blend of natural materials that guarantees smoothness and softness.The secret of Goral vodka lies in the use of high quality winter wheat and precise compliance of prescribed manufacturing process. There is clear evidence that the first vodka in the world was made of wheat.Vodka can be distilled in many different ways and from large amount of raw materials. The result is that each brand and each type has its specific taste, smell, taste and leaves a burning sensation in your own language. However, top experts agree that quality vodka is produced by continuous distillation of pure wheat leaven. The temperature of distillation is so low in order to secure, that resulting product contains only ethyl alcohol and few other admixtures, which are desirable for other quality spirits.Water is the essential part of the vodka goral master. It is the unique phenomenon - the medium, the bearer of information about the environmental quality, the environment that this water flows through. Our water reflects the strength, purity, freshness of the mountain streams. The water used to dilute the alcohol must be a perfect quality and comply with the highest standards of drinking water according to quality and taste based on the chemical, micro biological compound. In the alcohol industry it is the main compounds and excipient used, drinking water -demineralized - the water of the highest purity, free of any soluble mineral salt, organic or bacterial elements. This water is deprived of the all unacceptable components. This water is controlled numerous times daily and therefore prepared to be used for Goral vodka masters.