If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Johnnie Walker Black Label, Master Blender Jim Beveridge struck out to craft a blend that would take the intensity of Black to unexplored territory. He started on Scotland's vast shores, rediscovering the powerful west coast and subtle east coast scotches integral to today's world-renowned Black Label. After hand-selecting a number of whiskies defined by hints of smoldering charcoal, crisp ash and burnt timber, we barreled our blend to mature in deep-charred old oak casks. The result is an unquestionably smokier, more intense experience, but with deep, dark roots in a rich blend.Johnnie walker is one of the most recognized and most widely distributed scotch whisky brands in the world. originally sold by john walker in 1820 at his grocery store under the name walker's kilmarnock whisky, it was not until his death in 1857 when his son alexander walker and grandson alexander walker ii made the brand popular. In 1906-1909 under the control of john's grandson alexander ii and his other grandson george paterson walker the brand expanded and obtained its current name and look. Alexander walker had previously introduced the signature square bottle and the angled label in 1870 but it was alexander ii and george who introduced the colored labels and in 1908 the managing director james stevenson suggested renaming the brand from walker's kilmarnock to johnnie walker. This was also the time when the iconic striding man figure, designed by tom browne and modelled after the founder john walker, was introduced as the johnnie walker logo.