If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
The nose is quite spicy and sweet. There are notes of melted salty butter on granary toast, there are notes of toasty oak and a touch of rye with caramel sweetness. The palate is quite peppy and full. There are notes of candy floss and nut oil, a touch of spice and dark chocolate, a little spice and charred oak. The finish is long with a touch of dryness, there are notes of nut oils and vanilla spiceNose: Maple syrup and agave on the front. Makes me think of pancakes. Flint locked notes of blueberry and cherry. There is an oak and creaminess which permeates the whole thing. Tasting: This is an oak-centric bourbon. On the front palette there is a straight forward thick cut chocolate dryness. You have syrup and floral notes - violets and cream. there are some great woody/brown spices which end with a (long) dry and bitter oak finish. Produced by Beam Inc. at the Jim Beam Distillery in Clermont, Kentucky, Knob Creek is a straight bourbon whiskey. One of four in a collection of Jim Beam small batch bourbons, including Basil Hayden’s, Booker’s, and Baker’s, Knob Creek is aged 9 years, the longest of any within the group. And it is also the most popular. In 2009, because demand for the bourbon ran well over the prior 2000 forecast, when the stock began the aging process, Beam consequently ran a well placed campaign publicizing, and fully embracing, their failure. It seems to have worked, because people really seem to love it.
I purchased this product as a Secret Santa gift for a colleague. Ordering was easy and straightforward, prices were good, and the shipment arrived quickly despite the busy holiday season. I expect to be using this company again.