If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
LONDON VODKA is a premium Great British vodka which captures the hearts and minds of consumers that 'love everything London' and is quintessentially British.Distinctive from other premium vodkas, London Vodka is a modern and enjoyable brand, with the ide ntity that is stylish, premium and feels British.Capturing the sparkle of everyday London life, London Vodka has been crafted using a specially developed recipe with a distinctive character and comes in a highly visible and impactful bottle that stimulat es attention and looks amazing. Aroma:Rich, full-bodied, clean, with distinctive aromas of grains and cracked pepper spirit note tingle.Taste:A touch of sweetness to the very clean, soft mouthful, with slight grain notes and black pepper.Finish:Clean, crisp finish, with a lively cracked black pepper tingle.