If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Prichard’s Sweet Lucy Bourbon Liqueur: Sweet Lucy’s legacy has been flowing up and down the Mississippi flyway for years. This bourbon based formula is blended with apricot / orange and it has warmed the body and soul of outdoorsmen for years.We’re not sure how long the name Sweet Lucy has been around but it was probably born in the duck blind. Many a duck hunter knows what a Sweet Lucy is. As the ducks fly over and one or two are knocked down, sending the retriever is sometimes followed by reaching in the pocket and withdrawing a concoction necessary to fight the chill of a cold winter morning and taking a sip. Body and soul now enjoying a warm feeling, a clap of the hands and a shout, ”Sweet Lucy!!” is not an uncommon reaction. Sweet Lucy’s legacy has been flowing up and down the Mississippi flyway for years, warming the bodies and souls of outdoorsman for generations. Born in a duck blind and a frequent companion on duck hunts, variations of Sweet Lucy were generally homemade elixirs of peaches, oranges and apricots with lots of sugar and whiskey. Great pride would often be displayed by its maker as the bottle made its rounds for a sip among friends.