If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
A deep ruby red in color, this intensely aromatic Port is full-bodied with youthful freshness and beautiful fruit.A deep ruby red in color, this intensely aromatic Port is full-bodied with youthful freshness and beautiful fruit.The Passadouro vineyard has roots with the Niepoort Port house, where it used to supply grapes for their renowned Quinta do Passadouro Niepoort Vintage Port. Today, winemaker/owner Jorge Serodio Borges focuses on making top-level dry and unfortified wines from the same vineyard. Natural farming is prioritized, and no chemical fertilizers, pesticides, or herbicides are used. Irrigation is minimal and performed only by hand, and indigenous yeasts are used for almost all fermentation. Organic certification by Sativa is pending. Due to the steep grade of the slopes where the vineyards are planted and the narrow width of the terraces, all grapes must be picked by hand. Traditional foot-treading in granite lagares is often employed, which yields fine, silky tannins since the process is so gentle on the grapes. The wines are all aged in French barriques. Borges”s early experience includes working as an oenologist at Niepoort. Now, in addition to owning Quinta do Passadouro, he is and his wife, Sandra Tavares da Silva (also an oenologist) own the winery Wine & Soul. Sandra, who has the distinction of being the Douro’s first female winemaker, gained her experience at Quinta do Vale D. Maria in the Douro and at her family”s estate of Chocapalha in Estremadura.Excellent with cheese, chocolate, or on its own as an aperitif or after-dinner drink.Passadouro Ruby Reserva is foot-trodden and fermented in a traditional granite lagar. It matures for five years in 40-year-old Portuguese oak; this extended aging period results in an exceptionally complex Ruby Port.Varietal Composition20% Touriga Franca, 20% Tinta Roriz, 20% Touriga Nacional, 20% Tinto Cao and 20% Tinta Amarela