If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.

With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.

    • You can return your purchase for up to 365 days from the purchase date.

    • Products must be in the condition you received them and in the original box and/or packaging.

    • Return shipping is absolutely FREE.

    • You will be provided with a pre-paid FedEx domestic label to return the purchase to us.

  • Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
  • No returns or exchanges on Spirits unless we sent the wrong item.

Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!

Call WCCLT Monday - Friday 10am - 7pm EST: 1-800-946-3190 or Email Wine Chateau Customer Loyalty Team

Holiday Special - Get $10 Off Your First Order. Use Code: SHIP10

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Telavi Wine Cellar Akhasheni Red Semi Sweet 2015

Red semisweet wine "Marani" Akhasheni -a bright representative wines Kakheti microzones Akhasheni. About wine in these places tells an old legend. The famous king, David the Builder, ordered to be built in the area Akhasheni...

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Telavi Wine Cellar Alazani Valley Red Semi Sweet 2015

Red semisweet wine "Marani" Alazany Valley Redis made from ripe berries Saperavi, collected and processed exclusively manually. After it passes pressed grape fermentation process at temperatures up to 28 ° C. During the fermentation techniques...

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Telavi Wine Cellar Tvishi 2014

Wine color - straw-golden with greenish reflections.

The aroma of the wine reveals the tone of white garden fruit, pineapple and mint underlined by a light train honeysuckle flowers.

The wine has a spicy freshness...

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