If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.

With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.

    • You can return your purchase for up to 365 days from the purchase date.

    • Products must be in the condition you received them and in the original box and/or packaging.

    • Return shipping is absolutely FREE.

    • You will be provided with a pre-paid FedEx domestic label to return the purchase to us.

  • Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
  • No returns or exchanges on Spirits unless we sent the wrong item.

Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!

Call WCCLT Monday - Friday 10am - 7pm EST: 1-800-946-3190 or Email Wine Chateau Customer Loyalty Team

Holiday Special - Get $10 Off Your First Order. Use Code: SHIP10

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Results 1 –  15   of 199
Lancers Rose-Wine Chateau
Red grapes are fermented apart from their skins at a temperature of approximately 60oF. The wine then undergoes a process known as “continuous method” which provides Lancers Rose with its touch of effervescence. In the...

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Mateus Rose-Wine Chateau
From the largest wine producer in Portugual, Mateus Rose comes in a distinctive bottle. It produces a fresh aroma and is well balanced on the palate with a soft and slightly fizzy finish.Mateus Rose is...

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Aveleda Vinho Verde-Wine Chateau
Straw pale color, a complex flowery aromas, with accents of peaches and tropical fruits. On the palate this wine presents a very fresh soft and silky elegancy, revealing hints of spicy citrine flavors.Hints of white...

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Mateus White-Wine Chateau
Mateus White is a young wine with a citrus-like hue and fruity bouquet, with a fine acidity and well balanced, lively and young in the mouth. This wine may be served as an aperitif or...

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Pavao Vinho Verde-Wine Chateau
One of our most popular white wines - crisp, light-bodied, very dry semi-sparkling white wine

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Quinta Do Portal Douro Reserva Mural 2013-Wine Chateau
Made with very careful winemaking, using gravity and precise technique, this wine is full-bodied with a ripe berry color and fruity aromas. Toasty and appetizing in the mouth with an attractive and elegant finish. A...

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Adega de Borba Tinto Reserva 2013-Wine Chateau
Originating from old vines, the grapes were strictly controlled during the maturation process and harvested in small quantities. After the grapes de-stemming and crushing, the alcoholic fermentation began. It was performed for about 10 to...

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Dourosa Douro Tinto 2012

Plenty of cherry and cassis fruit flavours on the nose, with cedar and spice on the palate. There is a good brightness and freshness to the wine despite the hot summers that are virtually guaranteed...

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Duorum Douro Colheita 2014

A richly aromatic wine of black cherries, tar, mocha, and a hint of violets. On the palate, this wine's rich texture is balanced perfectly against a zesty acidity, and rounded out by well-integrated, fine-grained tannins....

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Lancers White-Wine Chateau
Lancers White is a slightly sparkling wine produced from the best Portuguese white grapes. It is a very versatile wine to be drunk very fresh. Bright yellow color has a mild aroma, fresh and fruity....

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