If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.

With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.

    • You can return your purchase for up to 365 days from the purchase date.

    • Products must be in the condition you received them and in the original box and/or packaging.

    • Return shipping is absolutely FREE.

    • You will be provided with a pre-paid FedEx domestic label to return the purchase to us.

  • Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
  • No returns or exchanges on Spirits unless we sent the wrong item.

Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!

Call WCCLT Monday - Friday 10am - 7pm EST: 1-800-946-3190 or Email Wine Chateau Customer Loyalty Team

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Results 1 –  15   of 14753
Binyamina Shiraz Reserve 2011
The wine has a deep ruby color and dominant aromas of ripe berries, white pepper and light smoking. A full bodied wine, it is well balanced with a refreshing crispness and characterized by ripe black...

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Fetzer Cabernet Sauvignon Valley Oaks 2015
This Cabernet Sauvignon is complex with various layers of spice and flavors. On the nose you will find enticing aromas of black cherry, blackberry and vanilla, with evident spice from the oak and a hint...

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Castello di Gussago Franciacorta Brut

Colour: straw yellow of an excellent intensity with soft golden highlights, crystalline. Soft and creamy mousse, of great persistence. Fine and elegant perlage.Aroma: dry fruit, white flowers and dry flowers.Palate: full, with an excellent structure,...

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071 Prosecco 2007
Bright pale straw yellow color. Aromas of light apple and acacia-like fruity scents, pleasantly young, fresh and lively flavor excellent as an appetizer, as well as an accompanim ent for soups, shellfish, white meat, vegetables...

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10 Span Vineyards Chardonnay Central Coast 2010
Our Chardonnay is a rich and elegant wine with decadent layers of butter, cream, bright citrus and vanilla. A mild summer and a dry, temperate fall combined with light coastal winds produced fruit full of...

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1000 Stories Zinfandel Bourbon Barrel Aged 2014
Batch #004 is the first release of the 2014 vintage and once againMendocino Zinfandel plays a big role in the blend with classic oldvineyards such as Sargentini and Rucker vineyards. Head trained and dry farmed,...

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