If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.

With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.

    • You can return your purchase for up to 365 days from the purchase date.

    • Products must be in the condition you received them and in the original box and/or packaging.

    • Return shipping is absolutely FREE.

    • You will be provided with a pre-paid FedEx domestic label to return the purchase to us.

  • Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
  • No returns or exchanges on Spirits unless we sent the wrong item.

Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!

Call WCCLT Monday - Friday 10am - 7pm EST: 1-800-946-3190 or Email Wine Chateau Customer Loyalty Team

Holiday Special - Get $10 Off Your First Order. Use Code: SHIP10

About Us

Welcome to Wine Chateau, your #1 source to buy wine online.

Company Overview

Through the acquisition of Wine Chateau's brick and mortar stores, Wine Chateau was born and has become one of the most experienced wine retailers online. With more than 40 years of its trusted name, you can rely on Wine Chateau to find just the right wine for you. Our mission is to provide a level of excellence and low prices on all our products. We strive to enhance our customers' wine drinking experiences by offering a vast selection of wines from around the world. With more than 17,000 domestic and imported premium wines on our shelves, Wine Chateau has a flavor for every palate.


Saurabh Abrol
CEO & President of Wine Chateau

Saurabh Abrol is co-founder and CEO of Abrol Inc. DBA Wine Chateau, a wine & spirits retail business. He immigrated to the U.S. in 1990, and moved with his family to Los Angeles, California. Soon after, he moved to New Jersey to study Computer Science at the New Jersey Institute of Technology. After graduating from NJIT, he transformed his father's small mom-and-pop wine store into a retail wine mega-business named Wine Chateau.

A proven CEO and entrepreneur, he brings a wealth of experience in building and running a successful wine & liquor business. With the help of his father, Arun Abrol, he has made all these wines accessible on the world-wide-web.


Team Behind Wine Chateau
  • Shawn Whittman
    COO
  • Gabriella Thompson
    CMO
  • Chen Hu
    CTO
  • Additri Basu
    Accounting
  • Mark Ellis
    General Counsel
  • Joshua Morrison
    Customer Service Manager
  • Mark Harris
    Lead Developer
  • Jill Boemar
    UXUI-Designer
  • Stephanie-Taylor
    Graphic-Web-Designer
  • Maria Robinson
    Product Ordering Manager
  • Justin Jones
    Inventory-Manager
  • Abby Clark
    Marketing-Manager
  • Emily Stein
    Private-Relations