If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.

With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.

    • You can return your purchase for up to 365 days from the purchase date.

    • Products must be in the condition you received them and in the original box and/or packaging.

    • Return shipping is absolutely FREE.

    • You will be provided with a pre-paid FedEx domestic label to return the purchase to us.

  • Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
  • No returns or exchanges on Spirits unless we sent the wrong item.

Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!

Call WCCLT Monday - Friday 10am - 7pm EST: 1-800-946-3190 or Email Wine Chateau Customer Loyalty Team

Holiday Special - Get $10 Off Your First Order. Use Code: SHIP10
Wine Chateau Gift Card

Wine Chateau Gift Card

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Wine Chateau Gift Card

Regular price $50.00 Sale

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A Wine Chateau Gift Card is the perfect gift for any occasion!

Let your recipient choose from thousands of wines and spirits with a Wine Chateau Gift Card.

Let them choose! With a Wine Chateau Gift Card they can select from an unparalleled assortment of excellent wines. They'll enjoy discovering new wines or finding their favorite spirit. Whether they are a fan of small family vineyards or prefer wines from the most renowned wineries around the world they are certain to find something they'll love. A perfect way to guarantee good gifting!

We'll email you our e-gift card (email only). Our email allows for a fast and special gift even last minute! We’ll include the dollar amount and the gift card number. Once you receive the email, you have the option to forward that to your recipient.

Gift cards are not redeemable for cash or in our physical stores. Only one gift card may be redeemed per purchase. When placing an order using a gift card, please note that complete credit card information will still be required, even if the gift card covers the full amount of the order. As long as the value of the gift card exceeds the price of the product purchased, no charge will be made to the credit card. Discounts do not apply to gift cards. Unused balances of gift cards are automatically credited to your account.

For larger denominations, please contact our customer service department directly at 888-423-8079.

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