If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.

With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.

    • You can return your purchase for up to 365 days from the purchase date.

    • Products must be in the condition you received them and in the original box and/or packaging.

    • Return shipping is absolutely FREE.

    • You will be provided with a pre-paid FedEx domestic label to return the purchase to us.

  • Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
  • No returns or exchanges on Spirits unless we sent the wrong item.

Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!

Call WCCLT Monday - Friday 10am - 7pm EST: 1-800-946-3190 or Email Wine Chateau Customer Loyalty Team

New Client Special - Get $10 Off Your First Order. Use Code: SHIP10

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Results 1 –  6  of 6
Dalton Merlot Estate Merom 2011

Tender loving care in the Dalton Winery, and over a year aging in the finest barrels has produced a Merlot of subsantial quality. The wine is showing classic varietal qualities of plums and fruitcake, balanced...

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Fortant Malbec Hills Reserve 2012-Wine Chateau
Fortant Hills Reserve Malbec has earthy blueberry and dark plum notes, herbaceous, with a hint of smoky spice.Visual Aspect:This wine is purplish red in color.Nose:The wine features a generous, complex nose with notes of plum,...

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Chateau le Petit Chaban Bordeaux 2015
Chateau Le Petit Chaban is an authentic red Bordeaux that showcases all the reasons Bordeaux is still the last word in great red wine. The nose is replete with blackcurrant and hints of pencil shaving...

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