If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.

With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.

    • You can return your purchase for up to 365 days from the purchase date.

    • Products must be in the condition you received them and in the original box and/or packaging.

    • Return shipping is absolutely FREE.

    • You will be provided with a pre-paid FedEx domestic label to return the purchase to us.

  • Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
  • No returns or exchanges on Spirits unless we sent the wrong item.

Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!

Call WCCLT Monday - Friday 10am - 7pm EST: 1-800-946-3190 or Email Wine Chateau Customer Loyalty Team

Holiday Special - Get $10 Off Your First Order. Use Code: SHIP10

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Chateau Musar Red 2003-Wine Chateau
A ripe and rich wine, savoury and mineral notes with a light structure but blending currants, cherries and spices with a hint of game and a cleansing acidity.

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Massaya Gold Reserve Red 2010-Wine Chateau
The Gold Reserve red is Massaya’s luxury brand- its exclusive new French oak barrels ageing blends in a different dimension. A wine to be put down for special occasions; the black tie wine of Massaya...

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Massaya Terrasses de Baalbeck 2012

Attractive ruby hue of medium depth. A nose of fresh scrubland with a hint of jujube, while its finesse and elegance are clear as soon it touches the palate. Steadilygains in power over time, with...

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Chateau Musar Red 2001
It is when the grapes reach optimal maturity, typically between the 5th and the 15th of september, that the harvest begins at ChA teau Musar.The grapes are handpicked as the sun rises across the Bekaa...

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Chateau Musar Red 2007-Wine Chateau
Jonathan Ray – The Spectator Magazine April 2016 - There are violets and ripe red berry fruit from Cinsault; spice, liquorice and burly backbone from Carignan, blackcurrant, blackberry and silky elegance from Cabernet Sauvignon. It’s...

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Massaya Rose 2016

This deliciously refreshing cinsault, syrah and cabernet blend, with its bright red fruits, peach, floral notes, and light spice finish lifted by a touch of bitter almond, was deceptively Provençal in style and hue, so...

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Massaya White 2016


35% Obeidi, 35% Clairette, 15% Chardonnay and 15% Sauvignon Blanc from Lebanon’s Bekaa Valley. A golden wine from a great producer, with a delicate floral nose. An elegant white with a velvety texture whilst...

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