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If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.

With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.

    • You can return your purchase for up to 365 days from the purchase date.

    • Products must be in the condition you received them and in the original box and/or packaging.

    • Return shipping is absolutely FREE.

    • You will be provided with a pre-paid FedEx domestic label to return the purchase to us.

  • Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
  • No returns or exchanges on Spirits unless we sent the wrong item.

Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!

Call WCCLT Monday - Friday 10am - 7pm EST: 1-800-946-3190 or Email Wine Chateau Customer Loyalty Team

New Client Special - Get $10 Off Your First Order. Use Code: SHIP10

Tennessee

When it comes to Tennessee, whiskey producers are proud of their creation. There are only a few true brands remaining in the state, and Wine Chateau carries these trusted names.

 

Much like the strict naming classifications of European wines, Tennessee whiskey follows its own set of requirements. Legally speaking, this variety of whiskey is classified as bourbon whiskey in that it is made mostly of corn and aged in new oak barrels. This straight whiskey must be produced in Tennessee and undergo a certain filtering process through charcoal to earn the label. When shopping for Tennessee whiskey, keep in mind that not all whiskey made in the state is considered Tennessee whiskey. The state enforces these strict requirements to ensure the quality and authenticity of the product.

There are relatively few brands of Tennessee whiskey remaining, the most popular being Jack Daniels, Collier and McKeel, George Dickel and Prichard's Distillery. There are a few others, but these brands will guarantee you a whiskey that meets all of the requirements. Shop these select brands for less online at Wine Chateau.