If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Deep scarlet in color. Aromas of blackberry, and ripe cherry liquor lend a dark fruit aroma to this wine, followed by more complex layers of cedar, black pepper, and freshly cut hay. The pallet has finely knit tannins with notes of black cherry and sweet herbs. This wine has beautiful balance with good structure. The long finish leaves hints of dark coca on the palate. Our goal with Merlot is to showcase the best of this noble and important Bordeaux variety. We have found that we truly enjoy the blending of the Merlot from Oak Knoll and Carneros. The renowned subdistrict of Oak Knoll lends the plush mid-palate and generous weight and texture and we find so enticing in Merlot. It also lends a dark fruit aroma. The cooler growing region of Carneros allows the more nuanced aromas of Merlot to shine. Carneros Merlot is full of floral perfume, with hints of sweet dried herb. Their smooth and soft texture blends perfectly with the more robust Oak Knoll Merlot lots. From these vineyards the Merlot shows vibrant flavors, dense color, and supple texture. Each vineyard block is made separately, giving it the care and attention needed to reach its full expression. Together, the lots combine beautifully. Our Merlot is often called a “Cab-lovers” Merlot for its body and richness, a designation we are proud of.