If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Korbel Brandy has a beautiful golden hue, a rich butterscotch aroma and a very smooth palate and finish - all are excellent for brandy cocktails.The Korbel California Brandy is made at our Central Valley winery, where we crush and ferment only the finest California brandy grapes to make our base wines. The young wines are then distilled in a copper-lined still to ensure the highest level of purity and flavor. The firey heat of the water-white new distillates is slowly mellowed in one of our 30,000 small, American oak barrels. These barrels are specially charred during their construction to leave a layer of natural charcoal in contact with the brandy. This slow barrel aging, incontact with both the oak and the natural charcoal, gives the brandy its golden color and smooth, elegant flavor. After barrel aging, we carefully blend many individual lots of brandy into our solera system at Korbel Champagne Cellars. The solera system is never emptied, as brandy is removed for bottling. Instead, new barrel-aged brandy is added back to the tank. This allows us to maintain a high level of consistency and the ultimate quality in our bottling blends.