If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
The unique bourbon taste of Maker’s Mark can actually be attributed to pure, iron-free limestone spring water. Full-flavored, yet remarkably easy to drink, Maker’s Mark has a taste that took year to perfect. Maker’s Mark is a small batch bourbon whiskey that is distilled in Loretto, Kentucky by Beam Inc.. It is sold in distinctively squarish bottles, which are sealed with red wax. The distillery offers tours, and is part of the American Whiskey Trail and the Kentucky Bourbon Trail.Maker’s Mark is produced at Loretto in Kentucky, where distilling has been taking place on the Star Hill Farm site since to 1805. The present brand was developed by Bill Samuels Snr, who bought Star Hill in 1953, and the Scottish spelling of ‘whisky’ has been employed since the outset in recognition of Samuels’ Scottish ancestry. Since 2005 maker’s Mark has been owned by Fortune Brands, who are also responsible for Jim Beam. Samuels chose to create a Bourbon using a proportion of red winter wheat instead of the more common rye, in order to reduce the ‘burn’ left by many Bourbons of the time. The result is a comparatively soft and gentle spirit, which becomes very mellow as it matures. A subtle, complex, clean nose, with vanilla and spice, a delicate floral note of roses, plus lime and cocoa beans.