If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.
With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.
You can return your purchase for up to 365 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid FedEx domestic label to return the purchase to us.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
No returns or exchanges on Spirits unless we sent the wrong item.
Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!
Schladerer has its origin in the little town of Staufen in Germany’s historic Black Forest. Over 160 years ago, Sixtus Schladerer began making fruit brandies for guests at his restaurant. The product was something intimate, to be handcrafted and served to close friends. It is with this belief in mind that Schladerer is still family-owned and adheres to traditional values of responsibility and commitment to quality above all else. They have the vision and experience to bring the culture and incomparable delight of fruit brandy to all people with a passion for high class spirits. Besides this objective to produce a premium product, Schladerer continues to honor the family tradition of supporting cultural and social welfare projects in the region. Their dedication to quality and socially conscious business has made them a leader, with over 50% of the premium fruit brandy market. Clear fruit brandies are also known as "Eaux-de-vie" in France.Fruit spirits can be divided into two categories: “Wässer” (water) and “Geist” (spirit). Wasser refers to fruit high in natural sugars, Geist is for fragrant but low sugar fruits. The most well know “Wässer” include Schwarzwälder Kirschwasser (Black Forest Cherry) and Williams’ Pear. The most popular type of “Geist” brandy is raspberry flavored (Himbeergeist). Schladerer fruit brandies are best served slightly chilled and neat in an Armagnac glass or Champagne flute. They make an excellent digestif after a meal. Although the delicate nature of Schladerer brandies make them ideal on their own, they can be mixedwith Champagne or sparkling wine, then garnished with the corresponding fruit makes a delightful cocktail. Or add 1 oz. of brandy to coffee for an after-dinner drink. In addition to being an after dinner drink, soaking fruit in Schladerer infuses it with flavor, or they can be poured over ice cream.